Communication infrastructure is often among the first to be disrupted during large catastrophe events like Hurricane Milton, despite the fact that communication is crucial in an emergency.
Emergency SOS allows you to use satellites to send text messages to first responders when you need assistance if you have an iPhone 14 or later running at least iOS 16.1. It’s a good idea to upgrade to the most recent version of iOS while you’re still connected since the same technology can even be used to send a message to loved ones letting them know you’re safe on the same iPhone models running iOS 18.
Read more about how to assist those affected by Hurricane Helene, how first responders can assist even if your phone is locked, and how to make sure you have a battery backup to keep your phone charged.
How to use your iPhone to make an emergency SOS call
Keep in mind that your iPhone’s Emergency SOS only functions when there is no other Wi-Fi or cellular coverage available. You may, however, always use Control Center or Settings to test out a preview of the function.
To call for an emergency SOS:
Try calling 911 first on the Phone app. There may be emergency services accessible in certain places.
The Messages button turns to Emergency Text and displays a red SOS emblem if there is indeed no active cellular connectivity. Press that.
Press “Report Emergency.”
Respond to the text prompts that explain the circumstances. The option to alert your emergency contacts that you are making an emergency call will also be available to you; more on that below.
To connect to a satellite, aim the iPhone toward the sky as directed by the on-screen instructions; go outdoors to avoid a roof obstructing the signal.
Once you’ve established a connection, SMS the first responders to explain the issue.
The Emergency Text SOS option is shown on the iPhone’s screen.
You are requested to utilize Emergency Text via Satellite if there is no cellular connectivity.
Apple
Using the Control Center to access Emergency SOS is an additional method:
To access Control Center, swipe down from the upper-right corner of the screen.
To access the Airplane mode, Wi-Fi, and AirDrop buttons, tap the Connection block located in the upper-left corner.
Press the “Satellite” button. (This will say “Not Available” if you’re viewing it in a covered location; touch it and choose Try Demo.
Alternatively, choose Emergency SOS via Satellite under Settings > Emergency SOS.
How to configure data that you want to share in an emergency on your iPhone
Make sure you have emergency contacts and personal information set up while you still have service:
On the iPhone, launch the Health app.
To see your personal information, tap the symbol of yourself in the upper-right corner.
Press the Medical ID button.
During an emergency call, turn on share.
Tap Edit in the Photo and Information column, then provide your name, birthdate, and language.
Tap Edit for Emergency Contacts after scrolling down. In the case of an emergency, enter the contact details of the individuals you would want to be informed.
After pressing the Back button, press the Done button.
According to Apple, if you want to use iMessage via satellite to contact someone, make sure you’ve sent or received a message using iMessage within the past month or so.
How to use your iPhone to send text messages via satellite
You probably want to let the people who matter most in your life know that you’re okay if you’re in a safe location and don’t need emergency personnel. When there is no service, standard texting may be done using the same satellite technology.
Write a message to someone in the Messages app, then send it.
You will be prompted to establish a satellite connection via the Dynamic Island: Use Messages via Satellite is tapped.
To connect to an above satellite, make sure you can see the sky well and follow the instructions.
You may text back and forth with the other person as long as you have a satellite connection.